Canberra founded · Family run · Since 2007
(02) 6100 0000The CanberransCanberra calls first.
Eighteen years, twelve thousand jobs, one promise: pick up the phone, quote before you start, warranty every job. That's the difference between a call centre and First Choice Plumbing.
Founder
Daniel Prescott
Master Plumber · ACT PL-4412
First Choice Plumbing started in 2007 with a single ute, one apprentice and a promise Daniel Prescott made his first customer in Bruce: pick up the phone, quote before you start, warranty every job.
Eighteen years later we're eighteen technicians strong, dispatch from three ACT depots, and still answer every emergency call with a licensed plumber — never a call centre.
We're the people you meet at the Belconnen soccer, at the Kingston Foreshore markets, at your kids' school pickup. That's the accountability that keeps our rating at 4.9★ across 12,000+ jobs.
— Daniel Prescott, Founder
18 yrs
In Canberra since 2007
12,480+
Jobs delivered
82
Suburbs on the roster
4.9★
Rated across platforms
How we got here
Eighteen years of Canberra work.
Founded in Bruce
A single ute, one apprentice, one promise: pick up the phone.
24/7 dispatch launched
The first ACT-wide overnight crew — still running today.
Gas fitting division
Class A ACT gas licence. Same team, wider work.
Heat-pump specialists
Sanden and Reclaim accredited before the ACT rebate scheme even opened.
12,000+ jobs delivered
4.9★ rating across Google, ProductReview and word-of-mouth.
Four values,
on every invoice.
Canberrans looking after Canberrans
Vans staged in Bruce, Phillip and Fyshwick. Never dispatched from Sydney.
Under 60 minutes, 24/7
A dedicated after-hours crew — winter, summer, Christmas Day.
Fixed pricing, no upsell
Written quote before we start. What we quote is what you pay.
Lifetime workmanship warranty
In writing on every invoice. One call and we're back — free.
Meet the team
The crew answering your call.
Daniel Prescott
Founder & Master Plumber
ACT PL-4412
18 years on Canberra pipework. Answers the phone.
Sione Latu
Lead Gas Fitter
ACT GF-2201 (Class A)
Compliance certificates issued on the spot.
Priya Devi
Dispatch & Estimating
Cert IV Plumbing Services
Writes the fixed quote you get before we start.
Mark Whittaker
Drainage & CCTV Lead
ACT PL-3899
Root cutting, hydro-jet, no-dig relining.
Why Canberra calls us first.
Reviews we didn't ask for.
“First Choice solved a complex drainage issue that three other firms said was impossible. Precise, clean, and finished on time.”
“Hot water died on a Sunday night. Technician on site in 40 minutes, new unit in by lunchtime. Faultless service.”
“Fitted out our café kitchen with grease trap, backflow and hot water. Passed inspection first go. Highly recommend.”
Meet a First Choice technician.
Book a job, request a callback, or ring the emergency line. Same team, same warranty, no matter which.