Same-day hot water · ACT rebate lodged for you
(02) 6100 0000Cold shower on aCanberra winter morning?
Same-day repair or replacement across the ACT. Gas, electric, solar and heat-pump certified — plus we lodge the ACT Sustainable Household rebate paperwork on your behalf.
Brands we install
Same day
Like-for-like swap
$1,290
New systems from
4 fuels
Gas · Elec · Solar · Heat pump
ACT rebate
Lodged by us
Right fuel. Right size. Right rebate.
Canberra's climate makes heat pumps the runaway winner on running cost — but only if your home suits them. Here's the honest matrix.
Site check. Match. Install. Rebate.
Same-day site check
Photo assessment or on-site — usually within 3 hours of your call.
System match
Right size, right fuel, right rebate. We only sell what fits.
Swap & certify
Old unit removed, new unit installed, gas or electrical compliance lodged.
Rebate paperwork
ACT Sustainable Household Scheme lodged on your behalf.
What you get
Everything on the invoice, nothing hidden.
- Same-day replacement across the ACT
- Gas, electric, solar and heat pump certified
- All major brands stocked
- ACT rebate paperwork handled for you
Dead system? Call before 10am — hot water by dinner.
We keep Rheem, Rinnai, Dux and Bosch stock in every van. Most like-for-like swaps happen inside a single visit.
Call (02) 6100 0000Rated 4.9★ across the ACT.
“First Choice solved a complex drainage issue that three other firms said was impossible. Precise, clean, and finished on time.”
“Hot water died on a Sunday night. Technician on site in 40 minutes, new unit in by lunchtime. Faultless service.”
“Fitted out our café kitchen with grease trap, backflow and hot water. Passed inspection first go. Highly recommend.”
Hot water questions we hear a lot.
Should I choose a heat pump in Canberra's cold winters?
Yes — modern CO2 heat pumps (Sanden, Reclaim) are rated to -10°C and are the cheapest system to run in the ACT climate, especially paired with solar PV.
How quickly can you replace a dead hot water unit?
For like-for-like gas and electric swaps, usually same day. Heat pump and solar upgrades are typically booked within 48 hours.
Do you handle the ACT rebate paperwork?
Yes — we lodge the Sustainable Household Scheme documentation and interest-free loan paperwork on your behalf.
Six reasons Canberra keeps calling.
One licensed team, one clean job, and the paperwork done properly — every time you pick up the phone.
Licensed & Insured
ACT Plumbing & Class-A Gas Fitter licences. $20m public liability on every job — you're covered from the moment we arrive.
Under 60-Min Response
Real 24/7 dispatch from three ACT depots. Most Canberra emergency calls are on site inside the hour — including Sundays.
Fixed Upfront Pricing
Written quote before any tool comes out of the van. No penalty rates, no surprise line items — what we quote is what you pay.
Lifetime Workmanship Warranty
In writing on every invoice. If our workmanship ever fails, one phone call and we're back — free.
Local Canberra Team
Vans stage from Bruce, Phillip and Fyshwick. Never subcontracted, never dispatched from Sydney — Canberrans looking after Canberrans.
4.9★ Rated & Trusted
12,000+ jobs completed across the ACT with a 4.9★ average on Google, ProductReview and word-of-mouth referrals.
Ready for hot water again?
Speak to a certified installer, get the right system for your Canberra home, and we'll handle the rebate paperwork.
Send us your job.
We'll call you back.
Fill in the form and a licensed Canberra technician will phone you within 15 minutes during business hours. For emergencies, please call (02) 6100 0000.
Hours
24/7 Emergency Response · Office Mon–Sat 7am–6pm
hello@firstchoiceplumbing.com.au
Service area
Canberra ACT + Queanbeyan
Licence
ACT Plumbing & Gas Licence #0000
4.9★ across 500+ reviews
Google · ProductReview · Word of mouth
Under-60-min response promise
Real 24/7 emergency dispatch from three ACT depots. If your job is urgent, please call rather than fill the form — a licensed technician answers directly, day or night.